Privacy Policies and Use of Information

our privacy is critically important to us.

It is our policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to this website (hereinafter, “us” or “we”).

We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties.

This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website.

Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our website.

From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our website.

We also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blog posts.

We only disclose logged in user and commenter IP addresses under the same circumstances that we use and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to this website choose to interact in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who sign up for a newsletter to provide their email address.

Your Access To and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via our contact page:

  • See the data that we have about you, if any.
  • Change/correct any data that we have about you.
  • Have us delete any data that we have about you.
  • Express any concerns you might have about our use of your data.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by our website and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Remarketing

We may use remarketing services to advertise on third party websites (including Google, Facebook and Others) to previous visitors to our site. It could mean that we advertise to previous visitors who may not have completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on search results pages, or a site in the Display Network.

Third-party vendors, including Google and Facebook, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and the ad network’s privacy policy.

You can opt out of remarketing or interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of Certain Personally-Identifying Information

We disclose potentially personally-identifying and personally-identifying information only to those of our employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services available on our website, and (ii) that have agreed not to disclose it to others.

Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our website, you consent to the transfer of such information to them.

We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Other than to our employees, contractors and affiliated organizations, as described above, we disclose potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of our website, third parties or the public at large.

If you are a registered user of our website and/or have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with our website and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

When the user registers on our website to purchase the products or services, they provide us with the email address and automatically agree to receive notifications of advertising, products, offers, services. You can change your marketing preferences or remove yourself from our mailing lists by clicking the “unsubscribe” link in the footer of promotional emails, sending an email to support@audifort.com. Sometimes it takes time for our system to completely remove it from the database, so we invite you to wait a reasonable time, in which you may receive service-related announcements.

We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

We may collect statistics about the behaviour of visitors to our website.We may display this information publicly or provide it to others. However, we do not disclose your personally-identifying information.

Affiliate Disclosure

This site may use affiliate links and earn a commission from certain links. This does not affect your purchases or the price you may pay.

Cookies

To enrich and perfect your online experience, we use “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help is identify and track visitors, their usage of this website and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using this website, with the drawback that certain features may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.

E-commerce

Those who engage in transactions with us – by purchasing our services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.

In each case, we collect such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with this site.

We do not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Assignment

We may change our ownership or corporate organization while providing the Sites and services. We may also sell certain assets associated with the Sites. As a result, please be aware that in such event we may transfer some or all of your information to a company acquiring all or part of our assets or to another company with which we have merged.

Under such circumstances we would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time. Nevertheless, we cannot promise that an acquiring company or the merged company will have the same privacy practices or treat your information the same as described in this Privacy Policy.

Privacy Policy Changes

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and at our sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Information

If you have any queries regarding this Privacy Policy, please contact us by clicking the contact link on the bottom this page.

Return Policy

Returns

If you are unsatisfied with your product for any reason you will have 90 days from the date of purchase to return the product and request a refund. You may return any Product (as defined below) purchased on audifort.com in accordance with the terms below:

A return authorization must be requested and approved within 90 days of your date of purchase. You must contact us at support@audifort.com to request and receive an RMA.

The return authorization number must be included along with your returned product.
Once an RMA is received please return the item and email us back with the RMA and the tracking# so we can track your return. You will have to pay for shipping.

You must return the Product to the address provided to receive a refund at your cost within 14 days of receipt of RMA.

Returned Product(s) must be in good physical condition (not physically broken or damaged). All accessories originally included with your purchase must be included with your return.

For your convenience, the return address for Audifort is: 382 NE 191st St PMP 82029 Miami, FL, 33179

Non-returnable items:

Gift cards

Downloadable software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 90 days after purchase

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@audifort.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@audifort.com and we will provide you further instructions on where to return the item for an exchange. Please note that we cannot accept exchanges beyond 90 days from the date of delivery.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping Policy

Processing Time

Please allow 1-2 business days processing time for your order to be shipped. During holidays orders can experience delays to be processed.

If invalid information is provided we will be unable to process your order due to inaccurate or incomplete payment or incorrect address information. Your order processing may be delayed an additional 3-5 business days if invalid information is provided.

***(Note: All shipping addresses are verified through US postal service, if you are unsure of your shipping address, please refer to USPS.com, this does not apply to international orders.

We ship Monday-Friday, excluding weekends and USA holidays.

EXCLUDES WEEKENDS AND PUBLIC HOLIDAYS OR POSTAL HOLIDAYS.

**Audifort is NOT responsible if the package is not delivered in the guaranteed shipping times as it takes 1-2 business days to process the order and we cannot be held liable for USPS Guarantees.

Domestic Delivery Time- Standard Shipping:

Time in transit depends on the shipping method selected. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. Audifort is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.

Refused, Lost, Stolen or Delay in packages

In case of refusal of a package, the shipping and handling fee will be charged to the payment form selected during checkout and will be subtracted from any refund. For any refused products a refund will not be initiated until the product is received and reviewed by Audifort team.

United Parcel Service (UPS) is the primary delivery service used. We cannot guarantee replacement of lost or stolen packages shipped via UPS. In case of delays or any situation with your delivery please contact audifort.com. Audifort is not responsible for any lost, stolen or delayed packages.

***(Note: On very rare occasions international shipping to some countries can take 4-6 weeks. In severe cases 8-12 weeks. Audifort is not responsible for any delays caused by the destination country’s customs clearance processes. Shipping to certain countries may require additional shipping fees due to the geographical location.)

Cancel Order

Due to high order volume a customer’s order goes directly into our fulfillment center to be processed. If the customer contacts within 24 hours after they purchased they can cancel their order. If the customer contacts after 24 hours of purchase time then they will not be able to cancel their order. If your order is already processed or has already shipped, we cannot cancel the order. Customers will need to either refuse the package and immediately notify audifort.com the date it was refused or return the package with a valid tracking number and notify us with said tracking number so we can verify. Once we receive the package back to our warehouse and review we will be able to provide a refund.

Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that he or she enters the address correctly. We cannot guarantee address changes due to strict shipping schedules. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered. If your order is already processed or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with a re-ship or refund.

Delivery of Items

In the event a customer’s tracking number states delivery was made to the customer’s address, Audifort does not offer refunds if the item is claimed to not have been delivered. If an item is not received when tracking information confirms delivery, please contact the designated shipping company USPS for assistance.

Returns

In order to obtain your full refund for your bottle(s) you must return all bottles be they empty, full or partially full (and including any “bonus” or “free” bottles as paper of your order) back to our fulfillment center at the address listed below, within sixty (60) days of the date you originally ordered the product along with a written or printed note- inside the package- with the following information clearly written:

  • Your Order ID (Found in your receipt)
  • Your Full Name, and Full Address where the shipment was received Your Email Address and Phone Number Your original packaging slip (if available)

***(NOTE: Failure to return all bottles will result in a partial refund.)***

In order for your full refund to be processed the product must arrive at our fulfillment facility within sixty (60) days of the original purchase date. Failure to include all bottles purchased be they empty, full or partially full (including any “bonus”, “free” or “gifted” bottles), or failure to clearly write your order details as specified above so that a member of our fulfillment center staff can clearly read and allocate your return will both result in our inability to refund you. You pay for the return shipping. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank.

All returns need to be shipped via USPS to the following address:

Audifort
382 NE 191st St PMP 82029 Miami, FL, 33179

You must provide a tracking number for your return. Failure to send a tracking number can delay your return being reviewed.

By ordering through our website you are bound to the Terms and Conditions

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